Emotional Intelligence
Emotional Intelligence (EQ) is the ability to comprehend your emotions and manage them effectively. People who can control their emotions well and use their emotions to connect with others are often successful in the workplace.
Emotional Intelligence for Individual and Organisational success.
This Emotional Intelligence Skills development workshop is designed for management development training. Adult emotional intelligence is measured on five scales:
Perceiving: The ability to accurately recognize, attend to, and understand emotion.
Managing: The ability to effectively manage, control, and express emotion.
Decision Making: The application of emotion to manage change and solve problems.
Achieving: The ability to generate the necessary emotions to self-motivate in the pursuit of realistic and meaningful objectives.
Influencing: The ability to recognize, manage, and evoke emotion within oneself and others to promote change.
It provides a framework for discussion and growth. From new hires to senior managers, this tool can help anyone develop their emotional intelligence and improve their performance. It’s more than a measure of potential and performance; it’s a tool for true personal development.
Learning Outcomes
- Discover the major components of emotional intelligence
- Recognize the behaviours and characteristics of an emotionally intelligent person
- Identify areas where emotional intelligence skills can be applied
- Evaluate personal strengths and growth opportunities
- Generate action steps to improve emotional intelligence and success
Audience
Individuals at all levels
Duration
1 day